Automated calls inform your patients when it is time to schedule follow-up and recall visits. Once they schedule their appointment, they will get reminder calls that allow them to confirm or cancel those.
Two-way texting is a convenience that your patients will appreciate. Reminders, confirmations, birthday greetings, thank you notes, eyewear-ready notices, etc. can be texted. Replies are handled automatically by the system.
Email can be used for reminders, confirmation, greetings, etc. In addition, survey your patients to gage their satisfaction with your practice. Those who are happy are encouraged to review your practice at Yelp and Google+.
Patients can book appointments in a simple 3-step process and they also can complete their intake forms online. Through PMS/EHR integrations, your calendar and patient records are updated automatically.
Through automated reminders and messages, online scheduling, and more, we ensure that patients are thinking about you... and we free up your time so you can get back to delivering high quality care.
We make patient communication easy with automated messages, including:
• Appointment reminders
• Alerts about eyewear or contact lens refill pickups
• Recall messages for lapsed patients
• Follow-ups after exams to see how patients like their new eyewear or if they have any questions
• Birthday greetings and thank-you notes
• Options to leave a positive review about your practice on sites like Facebook and Yelp
Our system integrates with your EHR or PM, making contacting your patients easy and fast. This level of communication keeps patients coming through your doors and staying with you long-term…and it frees up your staff to focus on helping your patients see better instead of spending hours on the phone tracking them down.
Want to give Eye Reach Patients a try? Eye Reach Patients is running a free trial for new customers until June 31, 2017. To sign up, please contact us!